Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Established as the leading provider of outsourced customer support solution in the iGaming market, Konnect Labs prides itself on its commitment to excellence. With a robust team comprising over 150 professional callers, we bring forth a wealth of expertise to every interaction. Our tailored services are meticulously crafted to meet the unique needs of each client, ensuring seamless customer experiences that foster lasting relationships. At Konnect Labs, we are dedicated to delivering unparalleled support and exceeding expectations, empowering businesses to thrive in today’s competitive landscape.
What We Do
We understand the pivotal role of connecting with consumers in real-time to foster brand growth. We specialize in delivering unparalleled call center services tailored to meet your business needs.
Exceptional Inbound Calling Solutions
Konnect Labs offers top-notch inbound calling solutions tailored to your business needs. Our dedicated team of live agents ensures prompt and professional customer support via phone, email, or text messages, round-the-clock. From telephone answering to managing service queries, we empower your business to focus on growth while delivering exceptional customer experiences.
Expand Reach with Outbound Calling
Konnect Labs delivers efficient outbound calling services to broaden your business horizons. Our expert callers specialize in reaching out to new prospects and nurturing existing relationships through personalized calls, emails, and texts. With us, seize new opportunities and elevate your brand’s visibility effortlessly.
Chat Management Service
Konnect Labs excels in managing a variety of chat platforms, including WhatsApp, Facebook Chat, Instagram Chat, and other Live Chat platforms, to enhance customer engagement. With personalized responses and timely assistance, we ensure seamless interactions, whether it’s addressing inquiries, resolving issues, or fostering connections. Our expert team is skilled at handling direct messages, comments, and queries across platforms, elevating brand presence and driving customer satisfaction to new heights with efficient live chat solutions.
Why Choose Us
Our Key Advantages
We’re dedicated to providing unmatched call center solutions in the UAE. Here’s why you should choose us:
Expertise: Unrivaled Proficiency
With 150+ professional callers, Konnect Labs offers unmatched expertise. Agents undergo rigorous training for seamless customer service.
Customized Solutions: Tailored to You
Understanding each business’s uniqueness, Konnect Labs provides tailored solutions. From training to hiring, we align services with your brand.
24/7 Support: Always Available
At Konnect Labs, customer service is limitless. With year-round coverage, we ensure prompt assistance day or night.
Do you have any question?
Feel free to contact us anytime.
What peoples say about us
Customers rave about our unmatched service. See what they say about Konnect Labs’ professionalism and tailored solutions.
Ahmed Ali
Managing Director
“Konnect Labs transformed our customer service. Their team’s professionalism and 24/7 support ensured our customers are always satisfied.”
Nazia Hussain
CEO
“Impressed by Konnect Labs’ customized solutions. They perfectly captured our brand identity, enhancing customer interactions.”
John Smith
Operations Director
“Konnect Labs’ expertise is unmatched. Their agents deliver exceptional service, boosting our business’s reputation and customer satisfaction.”